Training FAQs

  • The Queensland Government provides subsidies to eligible participants under the CAREER START and CAREER BOOST Funding.

    To find out if you meet the criteria to access Government Funding please contact our friendly admin team on 07 4325 4455 or email info@simplesolution.com.au.

  • Our courses are delivered online, with a rolling intake, so you can enrol and commence at any time to start your online learning journey...

    NOW!

  • Students have 12 months to complete their studies from course enrolment date.

    As learning is self-paced, students can complete at any time before their expiry date.

  • Upon enrolment you are assigned a trainer that will guide you through your studies via email, phone, text or face to face meetings at one of training centres. We also offer additional support through Study Hub. Study Hub runs in Hervey Bay on Tuesday mornings from 9:00 am to 12 noon. During this time, students will have access to our computers, administration staff and trainers for assistance.

  • Most of our courses require students to complete a minimum number of hours in practical, unpaid, work placement (if not employed in the sector) or relevant paid work to complete their course.

    Our Vocational Placement Coordinator is on hand to find placement for you.

    If you do have a potential host organisation you would like to be placed with, please let us know, however we cannot guarantee we will be able to place with this facility.

  • For optimal access to our online learning platform, Moodle, a desktop or laptop computer is ideal and an internet connection.

    Tablets can make navigation problematic and is not ideal.

    The use of a phone is not recommended.

  • Certificate III in Individual Support is offered periodically in a blended class format, combining trainer-led sessions with online study, delivered from our Hervey Bay training rooms.

    If you would like more information or to find out the date of our next blended intake, please contact our office.

NDIS Services FAQs

  • They can cook, clean, take people to the doctors and clients personal care. As well as taking people on outings such as to the zoo, football games, movies and the grocery store.

  • They can vary from 2, 4, 6 and 8 hours shifts.

  • It would be an advantage.

  • Certificate III in Individual support is desirable. If you are interested in undertaking this training contact Simple Solutions.

  • Support workers require a Blue Card and an NDIS worker Screening Clearance.

  • Having a first aid certificate would be desirable for employers. If you would like to undertake this training contact our office.

  • You should receive ongoing training as you progress in your career.

  • Aged care support workers provide support to elderly by looking are their health and wellbeing in aged-care facilities or help maintain independence for clients wanting to remain in their own home. While disability support workers provide support to people in the community living with physical disabilities or mental health conditions. They offer household, personal and emotional support for clients.

Senior Helpers FAQs

  • We offer Community Aged Care, Companion Care, Respite, Personal Support and many other types of care.

    Contact our team for more information.

  • At Senior Helpers we provide people through government Home Care Packages, NDIS and privately for those who are waiting for their approvals for government subsidy.

  • Head to our careers page to apply for our team.