FREQUENTLY ASKED QUESTIONS
HOW MUCH WILL MY COURSE COST?
The Queensland Government provides subsidies to eligible participants under the Certificate III Guarantee and Certificate IV Higher Level Skills Funding.
To find out if you meet the criteria to access Government Funding please contact our friendly admin team on 07 4325 4455 or email email@example.com
WHEN CAN I COMMENCE?
Our courses are delivered online, with a rolling intake, so you can enrol and commence at any time to start your online learning journey...
HOW LONG DOES A COURSE TAKE TO COMPLETE?
Students have 12 months full time or 24 months part time to complete their studies from course enrolment date.
As learning is self-paced, students can complete at any time before their expiry date.
WHAT SUPPORT DO I RECEIVE?
Upon enrolment you are assigned a trainer that will guide you through your studies via email, phone, text or face to face meetings either in person or via an online meeting.
Most courses also offer the addition of a Virtual Classroom where you can access live, interactive meetings with a trainer and fellow students for content delivery.
We also offer additional support with classroom assistants and an in-house Student Welfare Officer.
WHAT ABOUT PLACEMENT?
Most of our courses require students to complete a minimum number of hours in practical, unpaid, work placement (if not employed in the sector) or relevant paid work to complete their course.
Our Vocational Placement Coordinator is on hand to find placement for you.
If you do have a potential host organization you would like to be placed with, please let us know, however we cannot guarantee we will be able to place with this facility.
WHAT EQUIPMENT DO I NEED?
For optimal access to our online learning platform, Moodle, a desktop or laptop computer is ideal and an internet connection.
Tablets can make navigation problematic and is not ideal.
The use of a phone is not recommended.
CAN I LEARN FACE TO FACE, IN A CLASSROOM?
Our Certificate III in Individual Support is normally offered in a classroom setting at various areas throughout Queensland. However these classes are currently delivered virtually due to COVID-19.
Can't find your answer here?
Please do not hesitate to contact us directly at Simple Solutions.
We look forward to hearing from you!